no77 Privacy Policy

no77 ("we", "us", "our", "the Platform") is committed to protecting the privacy and personal data of all users ("you", "Player", "User") of the no77.ws website and its associated services. This Privacy Policy sets out in clear, plain terms what personal data we collect from you, how and why we use it, with whom we share it, how long we keep it, and what rights you have in relation to it.

This Privacy Policy must be read in conjunction with no77's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference. Together, these documents form the complete agreement governing your relationship with the no77 platform.

no77 takes its obligations under applicable international data protection standards seriously. Our data handling practices are designed to be transparent, proportionate, and respectful of your right to privacy at all times.

no77 collects only the personal data that is necessary to deliver our services, meet our legal obligations, and maintain the security and integrity of the platform. The categories of data we collect are as follows:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information, except where directly relevant to a responsible gaming assessment and with your explicit consent.

no77 collects personal data through the following channels:

• Direct submission: Data you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting our support team, or updating your account profile.
• Automated technologies: Technical and usage data collected automatically via cookies, web beacons, and server logs when you access and interact with no77.ws. See Section 7 (Cookies & Tracking) for full details.
• Third-party sources: Identity and address verification data from licensed KYC and anti-money laundering (AML) service providers; payment confirmation data from payment processors such as JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank.
• Publicly available sources: In limited circumstances, no77 may cross-reference publicly available information to verify the accuracy of data you have provided, particularly in connection with AML obligations.

no77 processes your personal data for the following specific purposes:

• Account management: Creating, maintaining, and securing your no77 account, including password management and account recovery.
• Identity verification (KYC): Confirming that you meet the eligibility requirements, including the 21+ age requirement, and verifying your identity prior to processing withdrawals.
• Payment processing: Facilitating deposits and withdrawals via your chosen payment method in PKR, and maintaining accurate transaction records.
• Service delivery: Enabling access to games, sports betting, live casino, and all other features available on the no77 platform.
• Regulatory compliance: Meeting anti-money laundering (AML), counter-terrorism financing (CTF), and other applicable legal obligations, including reporting requirements to relevant authorities where mandated by law.
• Responsible gaming: Monitoring gaming behaviour to identify potential problem gambling indicators and to administer responsible gaming tools including deposit limits and self-exclusion.
• Customer support: Responding to your queries, complaints, and feedback through live chat and email support channels.
• Security and fraud prevention: Detecting, investigating, and preventing fraudulent activity, cheating, and unauthorised account access.
• Platform improvement: Analysing aggregated usage data (in anonymised form where possible) to improve the no77 platform, fix bugs, and enhance the player experience.
• Marketing communications: Sending you information about promotions, bonuses, and platform updates, where you have opted in to receive such communications.

no77 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human oversight, except where required by law or with your prior consent.

no77 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfil our obligations under the no77 Terms & Conditions, including account management, payment processing, and service delivery.
• Legal obligation: Processing required to comply with applicable laws and regulations, including AML and CTF obligations, age verification requirements, and regulatory reporting duties.
• Legitimate interests: Processing for fraud prevention, platform security, and internal analytics, where our legitimate interests are not overridden by your rights and freedoms.
• Consent: Processing for optional purposes such as marketing communications and the use of non-essential cookies, where you have given your explicit, freely given, and informed consent. You may withdraw consent at any time without detriment to your account.

no77 does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited and controlled circumstances:

• Payment processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 processing partners receive only the transaction data necessary to process your deposits and withdrawals.
• KYC and AML service providers: Licensed identity verification and anti-money laundering screening providers receive the minimum necessary data to fulfil regulatory verification requirements.
• Game software providers: Third-party game developers whose titles appear on the no77 platform may receive anonymised usage data for game performance and integrity purposes. They do not receive personally identifiable information.
• Regulatory and law enforcement authorities: no77 may disclose personal data to relevant authorities where required by law, court order, or regulatory instruction. Such disclosures are made without prior notice to the Player where legally required.
• Group companies: no77 may share data within its corporate group for internal operational and compliance purposes, subject to the same data protection standards set out in this policy.

All third parties with whom no77 shares personal data are subject to contractual obligations that require them to process that data lawfully, securely, and only for the purposes for which it was shared.

no77 uses cookies and similar tracking technologies to operate the platform, improve the user experience, and gather analytical insights. The cookies we use fall into the following categories:

• Strictly necessary cookies: Essential for the basic operation of the no77 platform, including maintaining your login session and remembering your account preferences. These cookies cannot be disabled without affecting core platform functionality.
• Analytics cookies: Used to collect anonymised information about how players interact with no77.ws, such as pages visited, session duration, and navigation paths. This data helps us identify areas for improvement.
• Functional cookies: Remember your preferences such as language settings, preferred game category, and responsible gaming settings, so you do not need to reconfigure them on each visit.
• Security cookies: Help detect and prevent fraudulent activity, bot traffic, and suspicious login attempts on the no77 platform.

You can manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to use the no77 platform. no77 does not use third-party advertising cookies or cross-site tracking cookies.

no77 retains personal data only for as long as is necessary for the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:

• Active account data: Retained for the duration of your account's active status plus a minimum of five (5) years following account closure, in compliance with AML and regulatory record-keeping requirements.
• KYC documents: Retained for a minimum of five (5) years following the completion of the verification process or account closure, whichever is later.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications: Retained for two (2) years from the date of the last communication, or longer where required in connection with an ongoing dispute or investigation.
• Technical and usage data: Retained in identifiable form for up to twelve (12) months, after which it is either deleted or fully anonymised for aggregated analytics purposes.
• Marketing consent records: Retained for as long as you remain opted in, plus a reasonable period thereafter to evidence compliance with consent obligations.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents recovery or re-identification.

As a user of the no77 platform, you have the following rights in respect of your personal data. To exercise any of these rights, contact our support team via live chat or by emailing [email protected]:

• Right of access: You have the right to request a copy of the personal data no77 holds about you, along with information about how it is being processed.
• Right to rectification: You have the right to request correction of any inaccurate or incomplete personal data held by no77. You can update basic account information directly through your account dashboard.
• Right to erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to no77's legal retention obligations.
• Right to restriction of processing: You have the right to request that no77 restricts the processing of your personal data in certain circumstances, such as where you contest the accuracy of the data or where processing is unlawful.
• Right to data portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transferred to another controller where technically feasible.
• Right to object: You have the right to object to the processing of your personal data based on legitimate interests. no77 will cease such processing unless it can demonstrate compelling legitimate grounds that override your interests.
• Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without prejudice to the lawfulness of processing carried out prior to withdrawal.

no77 will respond to all data rights requests within thirty (30) calendar days of receipt. In complex cases, this period may be extended by a further two months, in which case you will be notified of the extension and the reasons for it.

no77 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and no77's servers.
• One-way cryptographic hashing for all account passwords stored in our database.
• Access controls restricting internal access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security audits and penetration testing of the no77 platform infrastructure.
• Intrusion detection systems and real-time monitoring for suspicious activity.
• Encrypted database storage for sensitive personal and financial data.

While no77 takes every reasonable precaution to protect your data, no internet transmission or electronic storage system is guaranteed to be 100% secure. You play a role in keeping your account secure by maintaining a strong, unique password and not sharing your login credentials with anyone. no77 will never ask for your password via any communication channel.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, no77 will notify affected players without undue delay and take all reasonable steps to mitigate the impact of the breach.

The no77 platform is strictly restricted to individuals aged 21 years and above. no77 does not knowingly collect personal data from any individual under the age of 21. If you are under 21 years of age, you must not register an account, access, or use the no77 platform under any circumstances.

In the event that no77 discovers or has reasonable grounds to believe that personal data has been collected from an individual under the age of 21, that account will be suspended immediately and all associated data will be securely deleted in accordance with our data retention policy, subject to any overriding legal retention obligations.

If you are a parent or guardian and believe that a minor in your care has registered an account on no77, please contact our support team immediately at [email protected] so that we can take prompt action.

The no77 platform may contain links to third-party websites or services, including payment provider portals and game software interfaces. This Privacy Policy applies exclusively to data processed by no77 in connection with no77.ws. It does not extend to any third-party websites or services that you access via links from the no77 platform.

no77 has no control over the privacy practices, data collection activities, or content of third-party websites. We strongly encourage you to review the privacy policies of any third-party services you use in connection with your no77 account, particularly your chosen payment provider (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, or SadaPay).

The inclusion of a link to a third-party site on the no77 platform does not constitute an endorsement of that site's content, products, services, or privacy practices.

no77 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, regulatory guidance, or platform functionality. When we make material changes to this policy, we will notify registered players via email or a prominent in-platform notification at least seven (7) days before the updated policy takes effect, where operationally practicable.

The most current version of this Privacy Policy is always available at no77.ws/privacy-policy. The "Last Updated" date at the top of this page indicates when the policy was most recently revised. We encourage you to review this page periodically to stay informed of how no77 handles your personal data.

Your continued use of the no77 platform following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with the updated policy, you should cease using the platform and contact our support team to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which no77 processes your personal data, please contact our Data Support team through the following channels:

• Live Chat: Available 24/7 directly on no77.ws — the fastest way to get a response.
• Email: [email protected] — for formal data rights requests, please include "Privacy Request" in the subject line.

no77's support team operates in English, seven days a week, around the clock, including all public holidays. We acknowledge data rights requests within 72 hours and aim to resolve them within 30 calendar days.